FAQ – OWNERS

Q1.  When will I receive rent payment?
A1. Payments are made on the 15th of each month and will be directly deposited into owners bank account. This allows us sufficient time to pay necessary bills, confirm payment will be bounce, allow funds to settle, and is lieu of holding a reserve amount .

Q2. What kind of statements do you provide?
A2. We provide monthly owner statements and a 1099 at the end of the year for tax purposes.

Q3. How do you handle maintenance requests?
A3. Most of the maintenance we perform for clients is in-house, meaning we handle it ourselves by employees. We also outsource maintenance when we are not able to perform work that needs to be done. When work is done in-house, there is no mark-up for materials and receipts are provided. When work is outsourced, there is not mark-up for vendors work.